"First of all, thank you so much for your kindness and professionalism when handling Groucho's burial. My little man meant so much to me and you and the entire staff at Pet Heaven handled everything with compassion and skill. This made a sad time much easier and I was comforted to know my little Grouchman was in good hands. My husband and I visited him on Sunday afternoon and both noted what a peaceful place Pet Heaven is. We will visit the Grouchman again and think of him often." - Laine
"I want to thank the entire Pet Heaven staff for the love and compassion you showed us today as my beautiful Hemingway was creamated. The world is a much better place because of special people like you. Hemi will be missed terribly, but you made a very sad day much more bearable. Many, many thanks." - Jamie
"Thank you Jason very much. You did a wonderful job on our cat’s urn last month when we lost Tiger, and unfortunately we have had to call on you again. We often come by the Park to pay tribute to our dog Justice that left us 6 years ago – and it is the most peaceful place I have ever been. Thank you again." - Jody
"My husband and I have received the remains of our beloved dog, Dino. I am very appreciative of how the packaging was presented along with the pamphlets included and the adorable pin. This has really helped us out alot during this time of grief for us. It is so nice to know that there are people representing their companies that truly have a concern for their customers." - Nadine
"I just received my dog Buddy's remains. I was very touched by the thoughtfulness you express in your card,and thank you for the paw print pin. I will treasure it always." - Nanette
"For the first time in my life I found it necessary to put one of my beloved cats to sleep on August 16. My vet, Dr. Steve Woodby, knew how much Sheila meant to us and suggested a private cremation, something I had not thought of. Pet Heaven handled the arrangements and yesterday we went to Dr. Woodbys office to pick up her ashes. I want to thank you from the bottom of my heart for the incredibly thoughtful way this entire process was handled. I broke into tears when I opened the little bag with the paw prints to see the little foot print with her name on it. I cannot tell you how much that meant to me. Sheila now sits on the shelf of the dining room china cabinet, looking out the window, which is where she spent her last days, and she will remain there. Thank you again for the depth of understanding and empathy that you show to families who lose a loved one. I have already recommended you to a neighbor whose poor cat was killed by a stray dog early this morning. I hope your services can bring him the same piece of mind they brought to me." - Marie
"This is first I have been able to write you. On May 3, my beloved pet, Lucy went to sleep at Dr. Levys in Boca. You picked her up the following Monday. Your staff was very kind and professional when I called to give details on what I wanted done, estimated time this would take, placing my order for her box. I had expected this as Levys staff spoke so highly of your service. When i picked up Lucys remains, I was so impressed with the box, her name label and when i opened how gently she was placed in between the tissue. I felt the care you had given her with respect. I loved the pin, am going to order another one for her other mommy, the card that was included with her. thank you so much for all the attention you gave her, it made it easier to accept after having to let her go after 18.5 yrs. I now live in Lauderdale and will be telling all my friends and neighbors here of your service. Thank You so much for all you did." - Paula
"Thank you for the two pictures of the grave of our dearest Cookie. We really appreciated (it). Also let us thank you too, for the good help you have always been to us during the years (1987-2011). You have been a blessing to us and our dearest loved ones there."
"In the middle of my grief, I want to thank you from the bottom of my heart for the way the remains of my beloved pet cat Cathy was handled in a respectful and dignified manner when I got her remains yesterday October 6, 2009. I just lost my pet cat of 19 years to old age and kidney disease. I had to put her to sleep at Miami Animal Hospital with Dr. Alberto Stark, on September 30, 2009 (just about 7 days ago). Your brochure Coping with the death of a Pet Companion that was included along with Cathys remains has really helped me to deal everyday with my grief and loss. In time my grief will become less and less and in some future ahead I will be able to have another pet cat and care for it and love it as much as my Cathy. Thank you for your kindness." - Claudia
"Thank you so much for your sincere love and caring of our "Chanel". You have been so helpful in the huge loss. You gave of your compassion and understanding that is heartfelt and so appreciated. Our "Chanel" was a unique and precious treasure. Her dignity was preserved and new friendships were made. Thank you." - Fran
"Let me second (above) praise. Chanel was our little girl-Our baby and she will be forever in our hearts. Thank you for your compassion, your professional assistance and kindness." - Larry
"My cat passed away last year in March, Knowles Animal Clinic was her vet.. she was close to 16 years of age.. we had her cremated,, the first of many pets I had cremated.. she passed at a time when I was involved in a move from residency, much was going on.. i have had her remains in the container & never looked at the paper work until tonight, I miss her terribly.. as I read thru the pamphlet included with her ashes, I was touched.. I felt guilty that I was preoccupied when she passed & always feeling that I could have done more.. she was loved, protected by all means.. but your information pamphlet.. helped me some.. i have her remains in my closet.. & comforted knowing that she was disposed of in a dignified way...My Purpose of this email is to thank you for your time & effort to help comfort the survivors of our past beloved animals... God bless you."
"Thank you for providing your cremation services for our sweet dog, Harley this past week. I was worried about receiving our dogs actual ashes when we made the decision to cremate Harley. When I found out it was Pet Heaven doing it, I was so happy because I knew you all from past experiences. Our dogs are buried there under the name ####. Thank you for the lovely paw imprint too. I made one but I cannot find it. Thanks so much. I know you treated Harley with love and respect."
"Thank You so very much for getting my Freddy back to me so quickly. He passed away in my car in route to the critical care hospital in Cooper City on Oct 7th, 3 days later I had him back. It was a difficult time since my husband passed Sept 7 2007. I looked at the pictures of your cemetery how beautiful. I never knew it existed. Thank You again."
"I just picked up the cremation remains of my little girl (4 year old Basenji) Lola today. I just moved to Miami and was so fortunate to find your services through my friends vet clinic Country Club Animal Hospital. Lolas container is beautiful! It is so tasteful and beautiful just as she was in life. Thank you so much!! I cannot tell you how much this has helped me in my grieving process. Again, THANK YOU!!"
"I recently said Good-Bye to my Boston Terrier. When my vet arranged private cremation I just knew I would have to bring her home once again. It was another emotional moment when I picked her up. Looking at that little urn brought on more tears, but I must say it sure is nice to have that urn placed next to a great picture of her in her younger & healthier years."
"I received my oak urn with the remains of my beloved Mouse cat today, and I wish to commend you folks for exceeding my expectations. The urn is beautiful and professionally crafted and the accompanying information was very helpful. Thank you for making my terrible experience more bearable."